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Frequently Asked Questions
Authentication, financing, shipping, and how to shop authenticated luxury with LaceLuxx.
Are LaceLuxx bags authentic?
Yes. Every item is authenticated by our team before it is listed, and each sale is backed by our 100% authentication guarantee. We sell only genuine designer pieces — never replicas.
Do you offer financing or payment plans?
Yes. At on-site checkout you can pay over time with Affirm or Klarna, or pay in full with credit card, Apple Pay, or Google Pay. Financing is ideal for higher-value pieces.
Do you ship internationally?
Yes — we ship worldwide from Atlanta, Georgia, and shipping is free on every order. Delivery times vary by destination.
How do I buy from LaceLuxx?
Four ways: bid live on WhatNot during our weekly $1-start auctions; buy-it-now in our WhatNot shop; check out directly at lace-luxx.com; or shop our Poshmark closet. Follow @laceluxx on WhatNot to get notified when shows go live.
What designer brands do you carry?
Louis Vuitton, Chanel, Gucci, Dior, Prada, Saint Laurent (YSL), Balenciaga, Fendi, Chloé, Bottega Veneta, Goyard, Coach, MCM, and more — authenticated handbags, crossbodies, totes, and accessories.
What condition are the bags in?
Every piece is pre-owned and authenticated. Each listing states its condition (Excellent, Very Good, Good, etc.) so you know exactly what you are getting before you buy.
How do the live auctions work?
We go live on WhatNot every week with $1 starting bids on authenticated luxury — buyers can win designer bags well below retail. Hosts Lacey and Darrian authenticate and showcase each piece on camera.
Where is LaceLuxx located?
We are based in Atlanta, Georgia, and ship nationwide and internationally.
What if there's an issue with my order?
Every item is guaranteed authentic and as described. If something is not right, email [email protected] — see our Terms of Service for full details on returns and our authentication guarantee.